Customer Reviews & Stories

Long story short, after many trips to local Ram dealership for repair, and 2200 in replacement parts my truck still had massive issues. Not only did Specialty Auto figure it out, they fixed possible future issues AND the bill was less than I planned for. I was ready to get rid of my truck and now it works perfectly. This is a very honest, very thorough company and I won't go anywhere else from now on. I am very appreciative. - Matt Matwich

We wanted to ship a car to my daughter in Austin asap. We needed to have new brakes before shipping it. I called Automotive Speciality and they got me in that afternoon. They did a complimentary vehicle inspection and also found 2 cracked belts to be replaced. We picked up the car the next morning all work completed. We were absolutely satisfied with their service. We highly recommend this family owned business. We have used them in the past and will continue our business with them. - Kirsten Groener

SPECIALTY AUTOMOTIVE SAVED OUR CHRISTMAS!!
Limped our 2015 Ford Truck into town two days before Christmas. Local Ford dealership unable to help due to workload. Specialty squeezed us in and gave us diagnosis , we were able to find part and they worked us into their schedule, they even let our dogs into the waiting room it being 10’ outside. They made is possible for us to make it to Idaho for Christmas.
Highly recommend this business. Very caring and professional. Even called us the next day to make sure we had made it to our destination. - CL McLeod

I found the office staff was very very friendly she was honest to tell me what was going on with my air conditioner blowing hot air. The guys that worked on the car were fast and my air conditioner is 100% better. After turning the car on when it's 100° outside takes less than five minutes to be cold .. I highly recommend any kind of work do you need done take it to specialty auto you will not be disappointed. - Kathie Peterson

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Testimonials

Had great service from start to finish. Following a recommendation I called to make an appointment and was offered their earliest options, which were 2-4 weeks earlier than others in the area. I dropped off my vehicle to be assessed (due to an engine check light), and was called with the results within hours. I was able to get the work done within the day, and the car is working great. I will bring my car and any future vehicles to them!

— Ash Z.,

Bend OR

I called Specialty Automotive randomly a few weeks ago because I had a horrible smell in our suburban suddenly. Heidi, the owner, was super friendly on the phone. Even though they were fully booked that day she told me to come in and they would look at it! Long story short, they pulled a dead baby mouse out of my engine. While we were waiting for the work to be done, Heidi brought my two small kiddos popsicles and was very kind to us! We’ve gone back since for other services now. I would highly recommend them! They’re all super friendly in the office and made time to answer all of our questions. I don’t usually write reviews but thought they deserved a good one!

— Brooke C.,

Bend OR

They were able to take a look at our car same day we brought it in , diagnose the problems & had it repaired the following day. They took the time to explain in detail what all had happened & what was repaired/replaced & why. Very happy with their service.

— DirtyGirlGardening LLC,

Bend OR

Great service & amazing people. Called Specialty Auto to get my alternator replaced and have my oil changed. Not only did they get me in in less than a week, but I had my car back in less than 24 hours. Craig & Scott were so helpful & explained everything in terms that I understood (I'm not much of a car guru). It is so comforting to know that I have people in my "car" corner that I trust with anything and know aren't going to give me the go around. 15/10 reccomend going to Specialty for any of your Auto needs!

— Taylor B.,

Bend OR

Had a very good experience here! Craig was incredibly thorough while inspecting my vehicle and I was given a large list of potential future issues I would need to look at (my car is quite old, so this was not a surprise). They were very careful to only do what was needed and save me some money (I'm just trying to get another half a year or so out of this car).

— Elsa H.,

Sisters OR

I have just moved to SE Bend area and have been looking for a quality Independent Garage to Service my 21 year old Lexus LS400. Read their reviews and decided to try them with just an oil change and inspection. Service was completed professional, in good time and at a very competitive price. In addition it was clearly explained to me what I should be looking towards in the near future work other maintenance/repairs and all these items were costed and documented for my perusal. Very pleased and I WILL be visiting again soon. Thank you.

— Phil M,

Bend OR

They were so professional at all times and answered questions nobody else would take the time to do! Showed all their findings to me! Would recommend them HIGHLY!

— Joyce W.,

Bend OR

The shop was very clean, everyone there was very professional and welcoming. We were on a camping trip and had engine problems and they went out of their way to see us quickly and get our car repaired so we could get back to our trip. We called them Friday morning and even though they were a busy shop they diagnosed the problem and did the repairs the same day. They also did a great job of listening to our concerns and working with us. Could be one of the best experiences we have had at a shop. Everyone there seemed really trust worthy.

— Alisha J.

These guys rock! Sent my vehicle in and helped me get the problem solved in no time with no extra cost great service.

— Alex F.

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Quality Service and Quality Parts

Customer Reviews & Stories

Leave Us a Review

Testimonials

Best Car Repair Services in Bend Oregon with Speciality Auto

What to Look for in a Quality Auto Repair Shop

Top 10 Auto Repair Tips Every Car Owner in Bend Should Know

Common Ford Repair Issues and How to Fix Them

The Ultimate Guide to Subaru Outback Transmission Troubles

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